Month: January 2021

japanese firm enters ri call center industry

Transcosmos Inc., one of the major call center service providers in Japan, formally launched a joint venture in Indonesia on Thursday to exploit the growing call center market. Transcosmos Inc., president Masataka Okuda said the joint venture, the company’€™s first business entity in Southeast Asia, was the realization of a partnership agreement signed by the …

japanese firm enters ri call center industry Read More »

What is Outsourcing?

What is outsourcing? Outsourcing is a business practice in which services or job functions are farmed out to a third party. In information technology, an outsourcing initiative with a technology provider can involve a range of operations, from the entirety of the IT function to discrete, easily defined components, such as disaster recovery, network services, …

What is Outsourcing? Read More »

Scroll to Top